Returns

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, contact us at david@nextstepbrands.com. If your return is accepted, we’ll send you instructions on how and where to send your package. Customers are responsible for return shipping costs unless the item arrived damaged, defective, or incorrect. Items sent back without first requesting a return will not be accepted.

Unfortunately, we cannot accept returns on sale items or gift cards.

You can always contact us for any return question at david@nextstepbrands.com.

Exchanges

If your order arrives damaged, defective, or you receive the wrong item, please contact us as soon as possible at david@nextstepbrands.com. We’ll make it right at no additional cost to you.